Moving home while receiving IHS: a coordination playbook

Signing for a home, arranging transport for belongings, and transferring support visits are related tasks with different owners. Put them on separate lines. A moving company booking does not confirm that support will begin, and a provider conversation does not confirm that the home is ready.

Start with the person's preferred move date and identify which parts are confirmed. Use plain status words: proposed, awaiting response, confirmed, or changed. If a date depends on another action, name that action. This makes it easier to revise the plan when a lease, access arrangement or delivery date changes.

DHS defines a person's own home in terms of ownership or rental control and the relationship between housing and service providers. A familiar service name or a private bedroom alone does not resolve that question. Ask the case manager to review the actual setting rather than treating every apartment arrangement as equivalent.

Bring the details the reviewer requests, including who controls the unit and whether housing depends on using a particular provider. Do not turn this checklist into your own legal determination. The aim is to surface the setting question early enough for the responsible team to address it.

A provider that serves the old address may need to recheck staffing at the new one. Give the proposed area, visit pattern and move window. Ask whether existing workers can continue, whether introductions are needed, and who will confirm the new schedule.

Keep transportation for community activities separate from worker travel to the home. A new address can change both, but confirmation of one does not answer the other. Revisit any familiar route or timing assumption and ask the person what they want to keep doing after the move.

Write the final agreed visit at the old address and the first agreed visit at the new address side by side. Review the interval between them. If no provider is confirmed for part of that interval, name the gap instead of writing “family will help” unless someone has explicitly agreed.

A routine that worked in the old home may involve different steps after the move. The laundry room may be elsewhere, shopping may take longer, or shared spaces may have different boundaries. Ask the person which changes feel manageable and which they want help working through.

Use a short walk-through or planning conversation to identify those changes. Do not treat every difference as a new training goal. Some need practical orientation, some need continued assistance, and others may warrant a plan review. Keep the person's priorities ahead of a generic checklist of independent-living skills.

Ask the case manager whether an official move-planning process or document applies. DHS case-management resources include My Move Plan Summary; this worksheet is only a coordination aid. Name the person maintaining the current practical schedule and how others will receive updates.

After the first visits, check whether the arrangement works at the new address. Record missed connections, unclear access instructions, activities the person wants to change, and who will respond. A completed move is not proof that every support detail transferred successfully.